Privacy Policy

At D.Genz Healthcare, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

We may collect the following information from customers:

• Full name
• Contact information (phone number, email address)
• Delivery address
• Payment details (processed securely via payment gateways)
• Order history and preferences
• Any information provided through customer support inquiries

2. How We Use Your Information

Your information is used for the following purposes:

• Processing and delivering your orders
• Providing customer support
• Sending order updates and notifications
• Improving our products and services
• Preventing fraud or unauthorized transactions
• Complying with legal requirements

3. Data Protection & Security

We take appropriate security measures to protect your personal data from:

• Unauthorized access
• Alteration or disclosure
• Loss or misuse

All payment transactions are processed through secure third-party gateways. We do not store your credit/debit card information.

4. Sharing of Information

We do not sell or trade your personal information.

However, we may share your data with:

• Delivery/courier partners for order shipping
• Payment processors for secure transactions
• Legal authorities if required by law

5. Cookies

Our website may use cookies to improve user experience, track website performance, and analyze customer behavior. You may choose to disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction or updates
• Request deletion of your data (subject to legal obligations)
• Opt out of promotional communications

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Children’s Privacy

Our products and services are not intended for children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.